Current status. The salesperson and estate agency responsible for this page have not yet been named, and the enquiry form is not yet connected to any destination. Until both are completed, details typed into the form are checked in your browser only and are not transmitted or stored.
1. Who we are
This page is an independent informational platform about the Lucerne Grand development. It is not operated by, or on behalf of, the developer. It is operated by the CEA-licensed real estate salesperson and estate agency identified below, who act as the organisation responsible for your personal data.
| Salesperson | [ Salesperson name ] · CEA Registration No. [ — ] |
|---|---|
| Estate agency | [ Estate agency name ] · Licence No. [ — ] |
| Data protection contact | [ Name and email to be added ] |
2. Personal data we collect
When you register interest, we collect only what you enter in the form:
- your full name;
- your Singapore mobile number;
- your email address;
- your preferred unit type and any requests you tick (showflat appointment, indicative price list and floor plans); and
- your consent, with the date and time of submission.
The page does not ask for your NRIC number, financial information or any other sensitive data. Please do not include such information in any follow-up correspondence unless it is required for a transaction you choose to proceed with.
3. How we use it
Your personal data is used to respond to your enquiry about Lucerne Grand — for example to send released price and floor plan information, arrange a showflat viewing if one is offered, and answer your questions. We will not use it for unrelated marketing, and we do not sell it.
4. How we contact you
With your consent, a CEA-licensed salesperson may contact you by phone call, SMS, WhatsApp or email about Lucerne Grand. Where your number is registered with the Do Not Call Registry, we will contact you only as permitted by your clear and unambiguous consent given through this form, or otherwise as permitted by law.
5. Disclosure
Your personal data may be shared only with the salesperson’s estate agency and with service providers that process data on its behalf to deliver your enquiry (for example, a form-handling or email service), under obligations of confidentiality. It will not be disclosed to the developer or any other party without your consent, except where required by law.
6. Cookies, analytics and third parties
This page does not set cookies, does not load analytics or advertising tags, and does not embed third-party maps, videos or social media. All fonts, images and the location map are served from this site. If an analytics or advertising measurement tool is added later, this section will be updated to name it before it is switched on.
7. Protection and retention
We take reasonable security arrangements to protect your personal data from unauthorised access, collection, use, disclosure, copying, modification or disposal. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Personal data is kept only for as long as it is needed for the purpose it was collected for, or as required by law, after which it is deleted or anonymised.
8. Your choices and rights
- Withdraw consent — you may withdraw consent to being contacted at any time by writing to the data protection contact above. We will stop contacting you and tell you of any likely consequences.
- Access and correction — you may ask what personal data we hold about you and how it has been used in the past year, and ask us to correct any error.
We will respond as soon as reasonably possible. If you are not satisfied with our response, you may contact the Personal Data Protection Commission (PDPC).
9. Changes to this policy
We may update this policy, for example when the operator details are completed or when the enquiry form is connected. The date at the foot of this page shows when it was last changed.